You’re stuck at 30% margins because service retainers don't scale. Use your...

https://online-wiki.win/index.php/How_Much_of_Your_Agency_Profit_Should_Go_Into_Product_Development%3F

You’re stuck at 30% margins because service retainers don't scale. Use your agency as a lab to build software from your best internal workflows. When you turn your manual processes into a tool, you can easily push those margins past 70%.