Voice AI can slip up when it misunderstands details or guesses without solid...

https://yenkee-wiki.win/index.php/How_Do_I_Turn_Real_Voice_AI_Failures_Into_Regression_Tests%3F

Voice AI can slip up when it misunderstands details or guesses without solid data, leading to wrong answers. A simple way to catch these errors? Use readbacks for critical info like order IDs—have the system repeat them aloud for confirmation