In 2026, AI customer service platforms have come a long way—some teams hit 70%...

https://www.bookmarkingvictor.win/in-2026-ai-customer-service-platforms-are-finally-hitting-their-stride-teams

In 2026, AI customer service platforms have come a long way—some teams hit 70% automation in just one week. But it's not about bots taking over completely; it's about smart assist vs fully resolve