AI voice agents are improving phone support by reducing end-to-end latency,...

https://rowanscoolperspective.iamarrows.com/what-backend-systems-usually-need-to-connect-to-an-ai-voice-agent

AI voice agents are improving phone support by reducing end-to-end latency, making conversations feel more natural and smooth. Features like barge-in let customers speak anytime without waiting, speeding up call resolution