AI voice agents are changing phone support by handling calls faster and more...

https://www.oscarbookmarks.win/ai-voice-agents-are-changing-phone-support-by-cutting-wait-times-and-improving-1

AI voice agents are changing phone support by handling calls faster and more naturally. They use turn detection to know when customers speak and barge-in to jump in without waiting. These features cut wait times and make conversations smoother