AI voice agents are changing phone support by cutting end-to-end latency, which...

https://wiki-club.win/index.php/Why_Did_Old_Phone_Trees_Fail_So_Badly%3F

AI voice agents are changing phone support by cutting end-to-end latency, which speeds up responses and keeps callers engaged. Features like barge-in let customers speak anytime without waiting for prompts, making conversations smoother