After testing AI customer service platforms in high-volume settings, I’ve seen...

https://jaspersmasterinsights.opalvector.com/posts/inpost-automation-how-phone-calls-dropped-25-overnight

After testing AI customer service platforms in high-volume settings, I’ve seen tools boost automation to 70% within the first week. But here’s the kicker: many AI systems focus on assisting agents rather than fully resolving issues